Traditional Essence: Pure Dharmavaram Silk Saree with Heavy Pallu Work

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At PurvSilks, we understand that plans may change, and you may need to cancel your order. Below are the guidelines for our cancellation policy.

1. Cancellation Window

• Orders can be canceled within 48 hours of placement.
• After this period, your order may have already been processed or shipped, and cancellation may no longer be possible.

2. How to Cancel Your Order

To cancel your order, please contact our customer support team with your order details:

Email: info.purvsilks@gmail.com

Our team will assist you with the cancellation process and provide the necessary instructions.

3. Exceptions

• Some products, such as personalized, customized, or made-to-order items, may not be eligible for cancellation once the order has been placed.
• If an item falls under this exception, the non-cancellation policy will be clearly indicated on the product page.

4. Orders Already in Transit

• If your order has already been shipped at the time of the cancellation request, cancellation may not be possible.
• Once the order is delivered, you may initiate a return request in accordance with our Return & Refund Policy.

5. Policy Updates

PurvSilks reserves the right to modify or update this Cancellation Policy at any time. Any changes will become effective immediately upon being posted on our website.

By placing an order with PurvSilks, you agree to the terms outlined in this Cancellation Policy.

6. Contact Us

If you have any questions regarding our Cancellation Policy, please contact us:

Email: info.purvsilks@gmail.com

Thank you for choosing PurvSilks.

PurvSilks is a brand owned and operated by Rashmiwala Warp & Weft Private Limited.