Privacy policy

Effective Date: 15-06-2026

1. Introduction

PURVSILKS, owned and operated by Rashmiwala Warp & Weft Private Limited, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you interact with our website, we may collect the following types of information:

A. Personal Information You Provide

• Full Name

• Mailing Address

• Email Address

• Phone Number

• Location Information

• Images, Reviews, and Feedback

• Information about other individuals (such as gift recipients, friends, or family members)

B. Information from Other Sources

We may receive information from trusted third-party sources to help us update, expand, analyze, and improve our records and services.

C. Automatic Information Collection

We automatically collect certain information through cookies and similar tracking technologies, including:

• IP Address

• Browser Type and Version

• Device Information

• Referring URLs

• Pages Visited and Website Interaction Data

• Date and Time of Visits

Cookies help us improve user experience, personalize content, analyze website traffic, and provide interest-based advertising. Third-party analytics providers may also collect data to help us understand how users interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Manage returns, exchanges, and refunds

• Provide customer support and respond to inquiries

• Create and manage customer accounts

• Deliver products and services

• Improve website functionality and user experience

• Conduct research, analytics, and business development

• Send promotional offers, newsletters, and marketing communications

• Personalize advertisements and recommendations

• Detect, prevent, and investigate fraud or security issues

• Comply with legal obligations

4. How We Share Your Information

PURVSILKS does not sell, rent, or trade your personal information.

We may share your information with trusted third parties that assist us in operating our business, including:

• Shipping and logistics partners

• Payment processing providers

• Customer support service providers

• Marketing and email communication platforms

• Website analytics providers

• Research and business intelligence partners

We may also disclose information when:

• Required by law, regulation, court order, or legal process

• Necessary to protect our rights, property, or safety

• Investigating fraud or security concerns

• Part of a merger, acquisition, restructuring, or sale of business assets

5. Data Retention

We retain personal information for as long as necessary to:

• Provide our services

• Maintain customer accounts

• Fulfill legal, tax, accounting, and regulatory requirements

• Resolve disputes and enforce agreements

When information is no longer required, we will securely delete or anonymize it where reasonably possible.

6. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

By using our website, you acknowledge and accept these risks.

7. Your Rights and Choices

You may have the right to:

• Access your personal information

• Correct or update inaccurate information

• Request deletion of your personal data

• Opt out of promotional emails and marketing communications

• Withdraw consent where applicable

• Request removal of content you have posted on public areas of our website

You may exercise these rights by:

• Following the unsubscribe instructions included in marketing communications

• Contacting us directly at info.purvsilks@gmail.com

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Improve website performance

• Analyze website traffic

• Deliver personalized content and advertisements

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

9. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience.

These websites operate independently and maintain their own privacy policies. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or privacy practices.

Any updates will be posted on this page along with the revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

PURVSILKS
Owned by Rashmiwala Warp & Weft Private Limited

Email: info.purvsilks@gmail.com

Thank you for trusting PURVSILKS with your personal information.